Skiing in Gulmarg.The most important attributes of a travel agent are that they should be responsive and accountable. This is the first time we booked a trip through Smiling Trips and we found them to quite responsive and took responsibility of providing a good experience during the trip. Even when there was a problem with the hotel bookings due to a mistake, they quickly acted on it and resolved the problem satisfactorily in a short time. The package which they offered us was quite competitive and we were happy with the cab services and hotel rooms. I was also very happy with the proactive approach which Smiling Trips adopted (Mr. Varun was our contact) in ensuring that every thing was in order. Would certainly recommend and use again Smiling Trips .
Homeley treatment at Houseboat by Mr. Umar & at Pagalgam by Hotel Sangam Palace Mr.Reyaz.Thankful to Mr. Vijay Verma Tour Executive who remained in contact daily during tour & asked about inconvenience.Very much impressed with behaviour of Mr.Vijay Verma Tour Executive. Very much pleased with behaviour of Mr.Umar at Houseboat Taj palace at Srinagar.At Srinagar stay in Hotel City Grace no proper response was taken by Mr.Ashraf whose contact no.was provided.I tried several times to contact him but he didn't receive my call.In Hotel City Grace cost of mineral water was charged whereas no such charge was taken at Houseboat & at Pahalgam.Cab Driver Mr.Raju drived very sincerely & we didn't feel any inconvenience during tour. Best Regards
Hi Vijay, It feels great to be a customer of Smiling trips. You were always available whenever I needed your attention. I foresee to have more and more trips and to be associated with Smiling trips. Thanks for everything !!! Best Regards,
Dear Mr.Vijay, Greetings ! Thank you for you attentive service to our guest. Our guests are satisfied and happy with your service during the tour. It was a great doing business with you and wish for many more in future with a view of long term business relationship. Thank You.
I would like to thank Smiling Trips for an awesome honeymoon trip we had to Leh. We enjoyed each and every place these people have planned in the itinerary. Starting from the driver to the boy at the hotel, everyone are helpful and very good. The accommodation provided was very good and neat. The driver helped us in every aspect. The food at the hotel had all the cuisines which fits everyone from different places. Good accommodation, driver/Guide. The driver took us all around Kargil, Leh, Nubra, Pangong on the toughest and deadliest roads without even making us feel so! Extremely helpful people we had all around the trip and and we had a memorable trip for lifetime. Thanks to Smiling Trips.
Thank you very much for excellent trip to dubai on our 10th Anniversary. I must say Smiling Trips is not only tour operator but great care taker and very honest people. The moment from booking process till whole tour execution was totally hassle free. Renu is very loving person, a great caretaker as well and very much aware with dubai. Ascot Hotel upgraded all our rooms to Grandeur Suits which was added benefit. Renu provide shopping assistance also. Many places she arranged private transfers free of charge. All tours including dhow, desert, ferrari as well as drivers and everyone associated with Smiling Trips is upto the mark I always recommend Smiling Trips for dubai tours.
One of the first things someone looks for while hiring an agent is TRUST TRUTH AND SINCERITY. I must point say Vasundhara & Sunil from Smiling Trips went an extra mile to give us COMFORT, CONFIDENCE and COMMITMENT. An expert in their domain, helped us all along. asking for changes including the ones even during the trips! They were up for the challenge and went an extra mile even at 4 am in the morning. I wish them best of luck and would recommend them to one n all. 11 on 10 from our side. Much appreciate all the effort ☺️☺️
I had booked 10 days tour for Rajasthan. Me & my husband both are very happy with the service provided by Smiling Trips. Hotel at all the locations were centrally located and very beautiful. For sightseeing and traveling we were provided with very well maintained car (etios), Smiling Trips ensured that we had comfortable long journeys. Driver Ram Singh was very professional, he had good knowledge about the local sightseeing places which helped us a lot. He was very friendly. He suggested good places for lunch dinner as well as shopping. Mr. Varun was just a call away for any issue or help. He was always in touch to ensure that our trip is going on smoothly. This trip was indeed a memorable plus value for money..!!! Sandunes jeep safari, witnessing the Rajasthani cultural show.
Ms Shraddha Mohite
Thanks to Vasundhara of Smiling Trips for our planning and making our Singapore and Malaysia trip a memorable one. Everything was as planned. No deviation in the schedule. Vasundhara was always there for all the queries and doubts. In Malaysia tourists have to pay 10 Ringgits per room per night which is not included in the package. We were not aware of it may be due to oversight. So people planning to Malaysia make a note of it. Overall it was a good experience with Vasundhara and Smiling Trips. Looking forward for more trips.
Ms Urvi Patel
The trip was terrific yet safe n sound...Smiling Trips had arranged perfectly for us the entire trip...and what can i say about ladakh...was in awe of its serene beauty!!! pangong lake was the best the clear waters like any one in foreign countries...and the most exceptional experience was to see thousands of stars at night when lights are shut off at pangong lake!!!
Our trip to Thailand was really memorable. We were 7 , all boys and we all had a blast. Thanks to Varun our agent from Smiling Trips Who was very cooperative and used to respond very quickly and A big Thanks Mr Dharun Sharma for making it a memorable experience for all of us. The trip was awesome. Couldn't have been better. Our hotels were superb with best views and location. Being close to Walking street and easy accessible it was really awesome. Our Welcome at the Bangkok Airport by Russian tour guide was good surprise for us. The best thing was our stay in 5 BHK Villa on sea in Phuket with Butler service & Indian food. Mr Rob their partner in pattaya was really very helpful and arrange everything we asked for. I would definitely recommend it to my friends and also for myself for my next trip. Thanks for giving us all the good memories.
Mr Bhawar Singh Shekawat
We Traveled to 3 Countries i.e Croatia, Hungary, Czech Republic and trust me it was one of the most comfortable and managed trip i had ever gone and its all because of Our Destination Expert, Ms. Vasundhra from Smiling Trips who was very quick and easy to approach. She understood our requirements very quickly and accurately and arranged everything as per our needs which made our vacation really comfortable and tension free. I really thank my friend Dr Amit because of whom we were able to get into contact with one of the best Europe tour travel agency, as indeed their team work was amazing which includes their Visa team as well. The entire team was very Polite and Patient to handle each and every query we had.